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Jun 6, 2025

Step-by-Step: Planning an Internal Event That Actually Engages Your Team

A thought leadership guide for People, Comms and Executive teams looking to create meaningful employee experiences.

Step-by-Step: Planning an Internal Event That Actually Engages Your Team

Introduction: Why Most Internal Events Fall Flat (And How to Fix That)

Let's be honest—we've all sat through those company events that had us checking our watches every five minutes, wondering if we could sneak out early without anyone noticing. I know I have. That forced fun feeling where participation feels more like a chore than a choice.

The truth? Most internal events fail because they're planned for employees, not with them. They focus on ticking boxes rather than creating experiences that people actually want to be part of.

But here's the good news: planning an internal event that genuinely engages your team isn't rocket science. It just requires a shift in mindset, some thoughtful planning, and a willingness to break away from the "we've always done it this way" approach.

In this guide, I'll walk you through a step-by-step process for creating internal events that your team will talk about for all the right reasons—events that build connection, boost morale, and yes, even make Monday mornings a bit more bearable.

What Are Employee Engagement Events Really About?

Before diving into the how-to, let's clarify what we're actually talking about here.

Employee engagement events aren't just parties or team-building exercises (though they can include those elements). At their core, they're strategic initiatives designed to strengthen company culture, foster connections between team members, recognise achievements, and create a sense of belonging.

Unlike regular company meetings that focus primarily on information sharing, engagement events prioritize interaction, experience, and emotional connection. They're about creating moments that make people feel valued as humans, not just as resources.

The best employee engagement events don't feel like work—even when they're helping your team work better together.

The Step-by-Step Guide to Planning Engaging Internal Events

Step 1: Define Your Purpose (Beyond "Because We Should")

Every great event starts with a clear purpose. Ask yourself:

  • What specific business challenge or opportunity are we addressing? (Low morale? Siloed teams? Celebrating milestones?)
  • What do we want participants to feel, learn, or do differently after the event?
  • How does this event align with our company values and culture?

Your purpose should be specific and meaningful. "Building team spirit" is too vague. "Creating cross-departmental relationships to break down communication barriers between our product and marketing teams" gives you something concrete to design around.

Quick Tip: Write your purpose statement on a sticky note and keep it visible throughout your planning process. Every decision you make should support this purpose.

Step 2: Know Your Audience (Really Know Them)

The fastest way to plan an engaging event is to understand what actually engages your specific team—not what some blog post says should engage them (yes, including this one).

Here's how to dig deeper:

  • Review feedback from past events—what worked and what didn't?
  • Send out a quick survey asking what types of activities people enjoy most
  • Have informal chats with team members from different departments and levels
  • Consider the diversity of your team—cultural backgrounds, personality types, accessibility needs

Remember that different team members engage in different ways. While some thrive in high-energy group activities, others might prefer smaller discussions or skill-building workshops.

Engagement Hack: Create a simple "event persona" based on your team demographics and preferences. For example: "Our team is 60% remote workers across 3 time zones, with a mix of long-term employees and new starters. They value authenticity, dislike role-playing exercises, and appreciate events that respect their time."

Step 3: Choose the Right Format and Activities

With your purpose and audience in mind, now you can select the format and activities that will resonate best. Here's a breakdown of popular options:

The key is matching the format to your purpose. If you want to break down departmental silos, a team building day with mixed teams might work better than a social gathering where people naturally gravitate toward familiar colleagues.

Mix It Up: The most engaging events often combine formats—like a morning workshop followed by an afternoon team challenge and recognition ceremony.

Step 4: Plan the Logistics (With Engagement in Mind)

Logistics might seem like the boring part, but they can make or break engagement. A brilliant concept falls flat if people are hungry, uncomfortable, or can't hear the speakers.

Consider these engagement-focused logistics:

  • Timing: Schedule around your team's natural energy patterns. Avoid Monday mornings or Friday afternoons when attention is lowest.
  • Duration: Shorter, more impactful events often beat day-long marathons. If you need a longer event, build in plenty of breaks.
  • Location: Choose spaces that support your activities and create the right mood. Traditional conference rooms rarely inspire creativity.
  • Hybrid Considerations: If you have remote team members, how will you ensure they feel equally involved? (Hint: it takes more than just setting up a video call)
  • Food & Drink: Never underestimate the power of good refreshments—they create natural socialising opportunities.

Step 5: Create a Communication Strategy

How you communicate about your event significantly impacts participation and enthusiasm. Start building engagement before the event even happens:

  • Pre-Event: Create anticipation through teasers, countdowns, or intriguing questions
  • During Event: Capture moments to share with those who couldn't attend
  • Post-Event: Share highlights, learnings, and next steps

Your communication should answer the "what's in it for me?" question from your team's perspective. Don't just announce what's happening—explain why it matters to them personally and professionally.

Messaging Example:
Instead of: "Mandatory team building workshop on Thursday"
Try: "Thursday: Discover your collaboration superpowers (and yes, there will be amazing coffee and pastries)"

Step 6: Encourage Active Participation

Engagement doesn't happen to people—it happens with them. Look for ways to give participants agency and ownership:

  • Involve team members in planning and facilitating parts of the event
  • Create opportunities for choice within the structure
  • Design activities that require active contribution, not passive consumption
  • Consider how different personality types can participate comfortably

Quick Tip: Always have a plan for encouraging participation, but never force it. Mandatory "fun" is the quickest way to kill genuine engagement.

Step 7: Measure Impact and Gather Feedback

The event isn't over when everyone goes home. To build a culture of engaging events, you need to understand what worked and what didn't:

  • Quick Pulse: Send a simple 2-3 question survey immediately after the event
  • Deeper Insights: Follow up with select participants for more detailed feedback
  • Observable Changes: Look for changes in team dynamics or behaviors in the weeks following
  • Business Impact: Connect to relevant metrics when possible (productivity, retention, etc.)

Use a mix of quantitative ratings and qualitative feedback to get the full picture.

Sample Feedback Questions:

  • On a scale of 1-10, how valuable did you find this event for your work/development?
  • What was your favorite moment or activity?
  • What's one thing you'll do differently as a result of this event?
  • How could we improve similar events in the future?

Step 8: Follow Through (The Most Overlooked Step)

The fastest way to undermine engagement is to create momentum and then... do nothing with it. What happens after your event is just as important as the event itself:

  • Share concrete actions that will build on the event's outcomes
  • Recognise contributions and moments that embodied your company values
  • Create opportunities to maintain connections formed during the event
  • Link the experience back to everyday work

This follow-through turns a one-off event into part of an ongoing engagement strategy.

Common Pitfalls to Avoid

Even with the best intentions, certain mistakes can derail your engagement efforts:

  • The One-Size-Fits-All Trap: Different teams and individuals engage differently—build in options
  • All Talk, No Action: Gathering input but not using it damages trust and future participation
  • The Mandatory Fun Problem: Forced participation creates resentment, not engagement
  • Disconnection from Daily Work: Events that feel completely separate from "real work" can seem pointless
  • The Perfection Pressure: Sometimes messy authenticity engages better than polished perfection

Conclusion: From Event Planning to Culture Building

When done right, employee engagement events aren't just isolated moments—they're expressions and builders of your company culture. They show your team what you truly value through action, not just words.

The most engaging organizations don't see events as occasional morale boosters, but as integral parts of how they operate. They create regular opportunities for connection, recognition, and shared experiences that strengthen relationships and reinforce purpose.

So as you plan your next internal event, remember: the goal isn't just to fill a day with activities. It's to create moments that matter—moments that make your team feel genuinely connected to each other and to the work you do together.

What engagement event will you plan next? I'd love to hear your ideas and experiences in the comments below.

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